- We offer rooms adapted to people with reduced mobility.
- All of the hotel’s common areas can be accessed by ramp.
You can enter your room from 2pm on the day of arrival. Check-out is by 12 midday, with the option of late check-out depending on availability. You can consult prices and availability at Reception.
When you get to the hotel, Reception will give you a “towel card” for each guest. This card can be exchanged at the towel area, located by the pool from 10.00 until 18.30.
Until 6.30 pm you can bring the towel back here at any time and get your “towel card” back. After 6.30 pm youcan bring the towel back to reception.
Hand your “towel card” back to Reception when checking out; if not, or if it gets lost, there’s a charge of 10€.
We have free Wifi throughout the hotel.
We have a FREE safe service in the rooms.
The car-park has extra cost and does not need to be booked beforehand – request a space directly at Reception (depending on availability).
For information on prices and vehicle hire, just ask at Reception.
- The hotel has a gate leading on to the beach which you can open with your room card.
- We have sun loungers on the beach for our clients, in front of our hotel complex. The sun loungers service is free for customers.
After 30 minutes of not using a sunbed, towels and guest belongings will be removed and saved for later collection.
Are you allergic and / or intolerant to some food? Indicate this in this form before your arrival.
Please visit our SPA section for information about our services.
On Our Blog you will be able to find a wide range of interesting information to allow you to get the most out of southern Spain: the best trekking routes, natural areas, unforgettable beaches, original restaurants and villages that shouldn’t be missed, as well as the curiosities, stories and secrets hidden in the streets that make this land unique.
To activate the Spanish channels in your room, press the av/tv button on your remote control and then select the “tdT” option from the menu that appears; the “TV” option will activate the international channels. If they don’t work, contact Reception.
You’ll find all of the information you need for any emergency during your stay at Reception. You can also find more detailed information on our website.
Yes, we can give you maps and tell you how to get there at Reception.
On Mondays there’s the Marbella market, the San Pedro Alcántara market on Thursdays and on Saturdays in Puerto Banús, all from around 9am until 2pm.