Club de Amigos

The Club de Amigos is a scheme that rewards your loyalty. Start enjoying the advantages offered by the Club de Amigos.

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1 ROOM NIGHT

  • Welcome Gift
  • Be entered into 7 anual draws for a two night stay in a double room with bed and breakfast
  • Exclusive free phone number for Club de Amigos

5 ROOM NIGHTS

  • BASIC Benefits
  • Free late chek-out until 1.00 pm1
  • Bottle of cava or wine, or fruit platter2
1: subject to availability.
2: depending on the hotel.

30 ROOM NIGHTS

  • BASIC & SILVER Benefits
  • Free hydrotherapy circuit1
  • Upgrade to the next available Superior room2
  • Welcome water bottle
  • Goodbye gift
1: Free circuit for 2 people per stay at the hotels that offer this service. Valid only for adults staying in the member’s room.
2: expect during high-season and subject to availability

50 ROOM NIGHTS

  • BASIC, SILVER & GOLD Benefits
  • Free buffet dinner or table service menu with drinks included1
  • Access to the Exclusive Lounge or The One in hotels with this service2
  • Free late chek-out until 2.00 pm3
1: water and house wine for 2 people. The restaurant will be confirmed upon arrival. For stays of 2 or more nights.
2: Check availability. Restricted access for over 16 years.
3: subject to availability.
Club de Amigos Diamond

100 ROOM NIGHTS

  • BASIC, SILVER, GOLD & PLATINUM Benefits
  • 10% discount at all points of sale (restaurants and bars) and Beauty1
  • Exclusive annual prize draw for Club de Amigos Diamond for a 2 nights stay in a double room with bed and breakfast
  • Free parking subject to availability. 1 car per stay
1: It cannot be combined with other offers, promotions or products.

The purpose of this document is to regulate the MEMBERSHIP CONDITIONS of the Fuerte Group Hotels Club Amigos Program, which offers its members the possibility of obtaining the best promotions and benefits when consuming accommodation and other services provided by Fuerte Group Hotels.

For the purposes of these Membership Conditions:

  • The term “Fuerte Group Hotels” refers to all hotels of the “Fuerte Hoteles”, “Amàre”, and “Olée Holidays Rentals” brands, as well as hotel establishments forming part of the Fuertegroup S.L. business group, unless otherwise specified.
  • The term “Fuerte Group Hotels Business Partner” refers to establishments and/or companies of all kinds of businesses with which the Fuerte Group Hotels Club Amigos has a partnership relationship, to give benefits to members of the Fuerte Group Hotels Club Amigos program.
  • The term “member” refers to the person who is a member of the Fuerte Group Hotels Club Amigos program
  • The term “active member” refers to a member who has stayed at a Fuerte Group Hotels establishment in the last 3 years.
  • This document uses “they”, “their” and “them” in the singular for the purposes of gender neutrality.

Membership of the Fuerte Group Hotels Club Amigos program implies both the validity and full and unreserved acceptance of each and every one of the terms and/or conditions listed below. This notwithstanding, Fuerte Group Hotels reserves the right to unilaterally modify these Conditions; any changes will be duly announced and notification will be sent if applicable.

  • Membership of the Fuerte Group Hotels Club Amigos program implies both the validity and full and unreserved acceptance of each and every one of the terms and/or conditions listed below. This notwithstanding, Fuerte Group Hotels reserves the right to unilaterally modify these Conditions; any changes will be duly announced and notification will be sent if applicable.
  • Nights of stays are counted from 2013 onwards. Only nights booked through any of the Fuerte Group Hotels websites, or through the Fuerte Group Hotels Booking Centre, will be taken into account.
  • If a member does not stay for three consecutive years, Fuerte Group Hotels will, without the need for prior notice, move the member down a category and award them the equivalent number of nights in that new category. If the member goes for another three consecutive years without staying with the group, Fuerte Group Hotels shall move them down to the Club Amigos Basic, where they will start without accumulating rewards.
  • Fuerte Group Hotels accepts no liability for Fuerte Group Hotels business partners who withdraw from the Fuerte Group Hotels Club Amigos program, or for any changes involved in the aforementioned withdrawal.
  • The Company may decide to terminate the Fuerte Group Hotels Club Amigos program and this will be announced, and members will be informed, prior to the effective date of termination of the Program. The member will not be granted any rights by this termination.
  • The Fuerte Group Hotels Club Amigos may, at its discretion and without prior notice, suspend a member from the Program if they do not pay their hotel bills on time, or if they seem to be using the Program in a manner that does not coincide with the Terms and Conditions or with the intention of the Program.
  • The Fuerte Group Hotels Club Amigos may suspend the account of any member who acts in an abusive or unlawful manner. If the account is suspended, all benefits or accumulated prizes of the Fuerte Group Hotels Club Amigos will be forfeited.
  • Being a member of the Fuerte Group Hotels Club Amigos does not guarantee any books at Fuerte Group Hotels establishments.
  • The sale or exchange of rewards from the hotels or business partners, or Fuerte Group Hotels Club Amigos benefits is strictly prohibited, with the exception of sales or exchanges performed by Fuerte Group Hotels. Any rewards from hotels or business partners, or Fuerte Group Hotels Club Amigos benefits that have been transferred, sold or assigned for such purposes may be confiscated or cancelled.
  • In the event that a hotel or resort ceases to operate as Fuerte Group Hotels or any other hotel brand owned, operated, franchised or licensed by Fuerte Group Hotels or its affiliates or subsidiaries, the Fuerte Group Hotels Club Amigos benefits will not be awarded for stays at that hotel, even if the booking is made prior to the termination date.
  • In the event of the documented death of a member of Fuerte Group Hotels Club Amigos, the benefits of the program can be transferred to the co-holder of the account or, in their absence, to a person who provides documents to certify that they live at the same address.
  • A member may only have one Fuerte Group Hotels Club Amigos account. Companies, associations or groups cannot become Fuerte Group Hotels Club Amigos members.
  • Receiving our company news is a prerequisite for enjoying the discount and benefits of Club de Amigos.
  • The term “Fuerte Group Hotels” as used here refers to all hotels in the Fuerte Hoteles, Amàre, and Olée Holidays Rentals chain as well as hotel establishments that form part of the business group of which Fuerte Group Hotels forms a part, unless otherwise specified. The term “Fuerte Group Hotels Business Partner”, as used here, refers to establishments of all types of business with which the Fuerte Group Hotels Club Amigos is associated in order to provide benefits to its members.
  • Personal data production: Fuerte Group, as the joint data controller, together with all of the group’s hotels and companies that can be consulted on the website https://fuerte-group.com/, hereby informs you that your personal data will be collected and processed with your consent for the purposes of customer loyalty, to analyse and monitor your stays, to personalise services according to your preferences and to send you information and advertising, by any means (email, sms, phone, letter, etc.) about group services related to accommodation, leisure, restaurants and real estate. You have the right to revoke your consent, and to access, rectify and erase your information, and to file a complaint with the Spanish Data Protection Agency, as indicated in the additional full information on data protection: https://www.fuerte-group.com/aviso-legal-y-privacidad.html?_ga=2.249132231.1797135391.1575535096-929418906.1575535096; or you can contact our Sales Department by phone +34 952920028 or email lopdcorreo@fuerte-group.com. We have a data protection officer: dpo@fuerte-group.com
  • The Basic and Operating conditions form a unit and shall be interpreted and applied in accordance with Spanish law. For any issue that may arise in relation to the interpretation and application of these conditions, the parties expressly waive their right to any jurisdiction that may correspond to them and expressly submit to the jurisdiction of the Courts and Tribunals of Marbella (Malaga).

It is our loyalty program that has 5 different levels:

  • Club Amigos Basic
  • Club Amigos Silver
  • Club Amigos Gold
  • Club Amigos Platinum
  • Club Amigos Diamond

We reward customers who spend nights at our hotels with discounts and other benefits that we hope will make their stays with us even more special.

It’s very straightforward.

All we need is your mobile number and email address. You can sign up on our website, by calling our booking hotline on +34 951 946 896 at our Reception.

After accepting the registration you will be the first to receive our special offers.

Receiving our company news is a prerequisite for enjoying the discount and benefits of Club de Amigos.

When you sign up, we’ll give you a 5% discount on your first booking. As you stay for more nights, you get the chance to move up through the levels, for better discounts and more benefits.

Club Amigos Basic is equivalent to a 1 night stay.

Club Amigos Silver is equivalent to a 5 nights at our hotels.

Club Amigos Gold is equivalent to 30 nights at our hotels.

Club Amigos Platinum is equivalent to 50 nights at our hotels.

Club Amigos Diamond is equivalent to 100 nights at our hotels.

Only stays that are booked through our website or our booking hotline +34 951 946 896 will be taken into account. Your level will be updated after you have enjoyed your stay at our hotels.

Only stays that are arranged directly through our website or our booking hotline +34 951 946 896 will be taken into account. Please write to us if you have any questions about your current status, at clubamigos@fuerte-group.com

Requirements to be taken into account:

  • Make the booking in the name of the Club de Amigos account holder. You must identify yourself as the account holder by phone, or by signing in on the website.
  • Only stays enjoyed by the account holder will be taken into account.

If you go for three consecutive years without staying at one of our group hotels, you are downgraded by one Club de Amigos category level and assigned the number of nights required for that level.

If you go another 3 years without staying with us, you’ll be downgraded another level until you reach Club Amigos Basic.

You can only enjoy all of the benefits if the booking has been made as a Club de Amigos member who meets the aforementioned requirements, provided that you book directly through our website or booking hotline +34 951 946 896 .

Club Amigos Basic is equivalent to a 1 night stay.

Club Amigos Silver is equivalent to a 5 nights at our hotels.

Club Amigos Gold is equivalent to 30 nights at our hotels.

Club Amigos Platinum is equivalent to 50 nights at our hotels.

Club Amigos Diamond is equivalent to 100 nights at our hotels.

  • You can browse the benefits in the Club de Amigos section, depending on your category.
  • Club de Amigos discounts cannot be combined with other promotions.

Bookings made for third parties can enjoy your discount but not your benefits. These are only for Club members and people staying with them in the room.

If you want the whole family to enjoy the club’s benefits everyone must have registered and each member must have made their booking in their name, in their corresponding category.

To cancel your membership in our system and stop receiving notifications and promotions from FuerteGroup Hotels, just send an email to lopdcorreo@fuerte-group.com.

Receiving our company news is a prerequisite for enjoying the discount and benefits of Club de Amigos.

Do you have a reservation with us through Thomas Cook tour operator? We will be happy to help you on +34 917 941 285.

8 REASONS TO ENJOY YOUR HOLIDAYS WITH US WHEN CONFINEMENT IS OVER

Committed to quality:

Our high levels of guest satisfaction and over 60 years of experience are a firm guarantee

Online check-in

Check in on your mobile and we’ll have everything ready when you get here

Trust

Quirón Prev.® and Cristal St.® help us to meet the strictest health standards. We have been awarded the Andalucía Segura® (Safe Andalucia) seal

Safe buffet

Please wear a mask and disinfect your hands before entering the specific buffet area. Controlled capacity

Professional service and limited capacity

Trained and protected staff, without losing our family-friendly atmosphere. Crowding will be avoided.

Bars/Restaurants

We have adapted to the new situation: digital menus, social distancing, continuous cleaning and disinfection, etc.

Swimming pools

Enjoy the pools as always. We just ask that you maintain social distancing

Rooms

The best way to rest, in line with the highest disinfection and cleaning standards

More information