WiFi was very slow. The booking process on the website was extremely difficult to use as I wasn’t able to use any American credit cards to purchase. It took me days to pay and multiple calls with customer support and my credit card company - it was the booking system, not my credit card. Drinks and food were slightly too expensive and the parking situation was inconvenient. The hotel is very nice and smelled great. I asked for a complimentary upgrade and didn’t get any. On check in, I had to remind the staff at the front about my complimentary welcome drink for using the online check in system - it seems that online check in saved no time during check in at all.
Had 3 days vacation in Amare Ibiza hotel, from checking in to checking out nothing was any trouble to the Amare team. Would recommend this hotel to anyone and will definitely stay again. First class in evryway.
Room small and park of car very small... for this reason my car take away and I pay 130€ this is not good service for this never I will come back
Stunning new hotel in a great location. Fabulous rooms, great swimming pools and loungers, great beach club with ok beach. Fantastic roof top terrace with a small pool, lots of loungers and delicious food. Fantastic electric bikes to rent which I highly recommend. The staff by the pool are still finding their feet and the food on the beach menu although descriptively sounds good, needed improvement. The restaurant on the roof terrace was stunning and the food mostly fantastic but they need to give more side vegetables and salads.
I have stayed at Fuerte group hotels before and have always found them well run and value for money. I like the fact that it is still a family business after 60 years who cares for their customers and have a sense of history.
Hotel was beautiful but what really sets the experience apart is how amazing the staff is! They make you feel like part of their family!!
We stayed last year and we LOVED this hotel and the service but this year it was totally different. I understand covid has been tough for every industry but the service at the pool and restaurant was below standard for a 4*. It took over one hour sometimes to get someone to serve you at the pool and when they did things were delivered wrong or completely different order and then we were charged for things we didn't receive. One day we ordered pizza and it took over one hour and then 2 pizzas came and we only ordered 1. At the restaurant we waited quite some time for drinks, we ordered a bottle of rose 3 times and ended up getting it 20 mins later. Overall stay was amazing but the service was pretty bad and this is something that must improve.
We loved the hotel, our room was lovely and so clean. The staff were wonderful and the amazing choice at breakfast started our days well. We woke up early each day for the advertised yoga and circuits class on the beach area but it didn't happen so we were disappointed about that. Overall a good stay and if you were looking for a good hotel this is the one. If I was looking for a hotel with extras like fitness etc I would probably advise another hotel. Thanks for a good stay.
Loved! Will definitely be the place we stay on our next trip to Ibiza!
Absolutely incredible hotel - we enjoyed every second of it and would love to come back again.
Kenneth W Gammie
Just arrived back from a 7 days break at the Amare Ibiza. A beautiful decorated hotel with stunning designed and clean rooms. Pool has beautiful furniture with waiter service. Soothing music plays all day as well as entertainers during certain timings who are of a good standard. Breakfast was excellent with a great choice for all diets. Restaurants serve a good choice of foods of good quality a bit expensive but if you want quality you don’t care! Staff are so helpful and will do anything to enhance your experience. Adult only makes the experience so much more where you can relax and enjoy everything around you. One of the best hotels I’ve ever stayed in and i can assure you I’ve stayed in a lot! Will definitely visit again. Thanks to all
Amazing time staff so friendly, hotel and rooms are fabulous, food and service perfect. Everything about the stay was perfect will definitely be going back 😁
Louise & Kimberley Hawkins
The hotel and staff as a whole were absolutely magnificent (kind and helpful). The art-work placed around the hotel were unique and interesting. The breakfasts and evening meals (buffet style) didn't disappoint, the variety of foods offered and they catered for people with allergies as well. Nothing was too much trouble for any of the staff, who all had smiles on their faces and got to know everyone. My Daughter and I would definitely come back again, together with other family and friends. The only downside was the entertainment in the evenings. One of the DJ's on the roof-top was exceptionally good, and other guest artists were okay, but the live entertainment stopped by 10.45 every night and the roof-top bar closed at mid-night. The rooms were great apart from when one of us wanted a shower, the other one had to go on the balcony or make sure the clothes in the wardrobe covered the glass to the shower, not to show anything off. Thank you to all the staff who made our stay relaxing and enjoyable!
Excellent hotel, great facilities, clean, spacious, lovely food with very friendly staff. Special thanks to our lovely porter Danny and all the pool side waiting staff. We would definitely stay again. Our only criticism was that the service was often slow in both the reception, and restaurants for dinner. Once spoken to, the staff were lovely and the food was very nice, but we had to wait a very long time. On the occasion we went to eat at the roof top restaurant no one served us. We had to get up and go find someone to ask for drinks and provide us menus. Other than that it is a wonderful place and we’d recommend to all.
Had a very pleasant stay at this hotel for my birthday and would want to stay again. The only thing that could do with an improvement is allergens in the restaurant. As there is no information with allergens on any of the dishes. I suffer with a nut allergy and got told by restaurant staff there was no nuts in any of the dishes. However I did see nuts on display during breakfast. Which could’ve quite easily been contaminated with other dishes.
We had an absolute blast at the Amare Ibiza. It was the perfect setting for our group of friends to celebrate birthdays and good health. The pool areas were large with really comfortable loungers and the music vibe throughout the day was perfect - we loved the acoustic guitar and singer. The roof terrace gives a stunning sunset view and the food in the buffet breakfast and dinner was generous and delicious. We'd love to come again and explore more of the island but it was ideal for a weekend getaway.
Fabulous hotel with three beautiful pools. Views from the hotel are amazing along with a beautiful beach front . There is a boat that you can get that brings you across to San Antonio which is very handy. The only thing that could be improved is the air conditioning in the hotel. I felt we couldn't control it ourselves and I found my room very hot. We did ask about this at least twice and it never improved.
Just spent 4 nights here on half board terms and had a great time. We were made very welcome the moment we arrived. Our pool/sea view room.was modern, comfortable and spotlessly clean. Breakfast and dinner are buffet style and the choice is staggering. The pool areas are really smart , superb ultra comfy sunbeds and waiter service for drinks etc... just press your buzzer. The rooftop bar and restaurant are nice with elevated views and of course the famous San Antonio sunset. There is also a water taxi just outside the hotel grounds where you can be in San Antonio centre in a few minutes. (€3.00 one way) So overall a great few days in a modern, chic hotel with superb staff, thanks to you all 👏👏👏 No hesitation in recommending the Amare.
My wife and I stayed at the Marbella numerous times. We were unsold Ibiza. Though the hotel itself is very good we were extremely disappointed with the hotel surroundings and location. We spent an additional €500 over 7 days on Taxis in to Ibiza Town and other pleasant locations. The frustration over lack of Taxis at the hotel 3 months after you opened was very frustrating and inconvenient to all guests. I cannot understand how this issue was not addressed shortly after you opened. The service at Hayaka was very poor. It was far too casual with both interest in the food or explanations. My wife and I felt very cheated and taken advantage of due to our regular stays at Marbella. For this reason we will not rebook Marbella again and will choose a competitor hotel instead. We spoke with numerous guests who feel the same. I think upselling Ibiza to Marbella guests is misleading and taking advantage . Sincerely, Tom & Lorraine Carey
Great Hotel - 100% recommend
So much about this hotel was lovely. Great staff, excellent outdoor space. All common parts were gorgeous. However the room was far too small, and had completely inadequate wardrobe space. It was such a shame, we moved rooms when we arrived the first room was even smaller. In all other respects this was a fantastic hotel but the room spoiled it for us, and the poor design of the wardrobe space, and sink area. A proper wardrobe with drawers, shelves for products and somewhere to put your cases is a minimum requirement. Such a shame.
Beautiful hotel! Check in was chaos and very unorganised! Bar staff around the pool generally good one bad experience with a staff member who was more interested in finishing her shift than listening to a customer request
Beautiful hotel. Great food couldn’t ask for more
First time visit at the Amare Ibiza and won't be my last. Fantastic hotel we stayed in a suite with the most amazing view across San Antonio Bay to wake up to. Decor and art in the hotel is very beautiful and modern. I think this is one of the best hotels I've stayed in. Superb and would recommend 100%.
Hotel is great but sometimes the bar and food service could be quicker
I would like to commend the service and hospitality received from Monste she was exceptionally helpful to us all. I remember her from our stays at Marbella where she will always go above and beyond in her duties. This is the 3rd time I have stayed at Amare and the friends that I have recommended it to love it as well. Please mention to Monste how much we appreciated her help and brilliant service. She is an asset to your hotel brand.