Frequently Asked Questions Marbella

Frequently Asked Questions
Amàre Marbella

HOTEL

Directions

Accessibility

  • We offer rooms adapted to people with reduced mobility.
  • All the hotel’s common areas can be accessed by ramp.

Check-in / check-out

You can enter your room from 2pm on the day of arrival. Check-out is by 12 midday, with the option of late check-out depending on availability. You can consult prices and availability at Reception.

Languages spoken at reception

  • Spanish
  • English
  • German
  • Italian
  • French

Luggage

We can look after your luggage. If at check in your room is not ready yet or in case of early check out after. We will store your luggage free of charge on your check-in and check-out days.

Parking

The carpark has extra cost and cannot be booked beforehand – request a space directly at Reception (depending on availability).

Pets policy

Amàre Beach Hotel Marbella do not allow pets.

Smoking policy

Although smoking is not permitted within hotel buildings themselves, guests who smoke are permitted to do so outside in designated areas.

Minimum age

Amàre Marbella is an Adults Only hotel. The minimum age to stay at the hotel is 16 years old.

ROOMS

WiFi

We have free high-speed WiFi throughout the hotel, including the pool and beach areas.

TV

We offer Spanish and international TV channels.

Pillow menu

Padded bedspreads, Nordic duvets and a pillow menu.

Room service

Available from 12 noon until 12 midnight.

Safe box

We have a free safe service in the rooms. Check our Rooms page to find out more features.

POOL

Pool towels

When you get to the hotel, Reception will give you a “towel card” for each guest. This card can be exchanged at the towel area, located by the pool from 9 am until 6.30 pm.

Until 6.30 pm you can bring the towel back here at any time and get your “towel card” back. After 6.30 pm you can bring the towel back to reception.

Hand your “towel card” back to Reception when checking out; if not, or if it gets lost, there’s a charge of 10€.

Pool service

You can order anything from the menu just by calling the waiter by pushing a call button.

Pool opening hours

From to 9 am to 7 pm.

Salt water pool or chlorine pool?

Chlorine water.

Sunbeds reservation

There is a no reservation policy for the sunbeds. After 30 minutes of not using a sunbed, towels and guest belongings will be removed and saved for later collection. If you are going to have lunch at the beach restaurant you can inform the customer service team by the beach or pool area and they will allow a longer reservation time during your meal.

EATING & DRINKING

Restaurants

Visit our Gastro Experience page for further information.

Bars

Amàre Marbella has 2 bars, one at Amàre Lounge and another at the Belvue Rooftop Bar. You can also have a drink or a cocktail at Amàre Pool or Amàre Beach. Check out more on Gastro Experience page.

Breakfast / lunch / dinner opening hours

  • Breakfast from 7:30 am to 11 am.
  • Lunch available from 12 noon to 12 midnight.
  • Dinner from 7 pm to 10 pm.

Are Belvue and Hayaca open to the public?

  • Belvue Rooftop Bar and Hayaca restaurant are both open to the public.
  • To get to Belvue Rooftop Bar, enter Amàre Beach Hotel Marbella, use lifts on the left of the lobby, go to the 9th floor. Check Belvue page to find out more and make a reservation.
  • To get to Hayaca, go along the promenade. The restaurant is located on the beach level, in front of Amàre Beach Hotel Marbella. Opening from 7.30 pm to 12 midnight. Check Hayaca page to find out more and make a reservation.

Alergic diets

Are you allergic and / or intolerant to some food? Indicate this in this form before your arrival.

ENTERTAINMENT

Music, shows and DJs

Amàre is a paradise for music lovers. Entertainment is omnipresent thanks to the wide range of shows such as Pool Parties, live music of all kinds and DJs sessions in almost every part of its facilities.

Check out our Calendar to see what’s on during your stay. Here’s a photo album of previous events.

Art

The hotel become in art itself thanks to the art exhibitions that are displayed regularly in its facilities. Local and international artists show their work through the walls, lifts and stairs of Amàre.

Check out Amàre Art page to see the current art exhibition.

TRANSPORTATION

Transfer

For transfers, please contact us or just ask at Reception.

Car hire

For information on prices and vehicle hire, just ask at Reception.

Taxi

Telephone: +34 952 774 488.

Bicycle rental

15€ for a full day rental. Ask in reception.

MIND & BODY

Spa by Germaine de Capuccini

Please visit our SPA section for information about our services.

Gym

Our gym that is open 24 hours per day and equipped with Technogym technology.

Yoga

We look forward to seeing you twice a week at our yoga classes at 9 am. Sign up at Reception.

Personal trainer

Stick to your routine with personalised advice from a personal trainer who’ll get the best out of you. Get fit twice a week in our gym at 8:30 am.

ACTIVITIES

What to do?

On our Blog you will be able to find a wide range of interesting information to allow you to get the most out of the area: the best trekking routes, natural areas, unforgettable beaches, original restaurants and villages that shouldn’t be missed, as well as the curiosities, stories and secrets hidden in the streets that make this unique part of the world.

Beaches

On our Blog you will be able to find information about the best local beaches.

Street markets

On our Blog you will be able to find information about the best local street markets.

EMERGENCIES

Medical centres / Hospitals

You’ll find all the information you need for any emergency during your stay at Reception.

Useful phone numbers

  • Emergencies: 112
  • Policía Nacional: 091
  • Guardia Civil: 062
  • Policía Local: +34 952 899 900
  • Bomberos: 080
  • Foreign Tourist Assitance: +34 952 768 755
  • Hospital Costa del Sol: +34 951 976 669
  • Hospital Quirón: +34 952 774 200
  • Ambulance: 061